Technical Support

Occasionally we have visitors mention they are having issues downloading seminar videos.  These issues are not specific to any particular video, and most often the problems have to do with browser issues, computer processing/memory, or speed of Internet connection. The current videos provide a rich viewing experience with high-quality video, but the size of the videos requires a significant amount of time to download the files, which causes issues for some visitors.

The problem can typically be solved by performing one or more of the following:  read more »